State management refers to the thoughts, feelings, energy levels, and cognitive functioning which is the ability and inability to use one’s mind to recollect, store, and use information effectively that translate into outer and observable behaviours. >> Full Article (PDF, 829KB)
Today’s Manager Magazine (Oct – Nov 2012 Issue) By Dr Granville Ed D’Souza The art of relationships depends on empathy. The ability to develop strong people skills allows us to recognise and react appropriately to situations. People with good empathy make good team players, dependable spouses and colleagues, and reliable business partners and managers.
Today’s Manager Magazine (Dec 2012 – Jan 2013 Issue) By Dr Granville Ed D’Souza The ability to apply consequential thinking allows people to assess their choices, anticipate how people will react, and follow their intentions. Consequential thinking is about imagining the upsides and downsides of our actions. >> Full Article (PDF, 900KB)
Special ReportThe Graduate(Jan – Mar 2013 Issue)Maya Angelou, an American author and poet, once said this, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”Lilian Wu takes a closer look at how this ties in with the new wave
Unlike Intelligence Quotient (IQ), Emotional Intelligence (EQ) is not something a leader is born with. It is acquired through years of disciplined practice and personal sacrifice. >> Full Article (PDF, 424kb)
A micro-expression is a brief, involuntary facial expression shown on the face of humans according to emotions experienced. They usually occur in situations where people have something to lose or gain. There are 7 main micro-expressions that are usually spotted and are labelled. These are similar to the Basic Emotions of contempt, anger, fear,
Have you ever tried stopping everything you were doing and put a pause on the thoughts that were running through your mind? Try doing it randomly as often as you can and notice whether it’s mainly negative complaints or expressions of joy and thankfulness. If it’s the former, great, you recognize what your mind
1. In your opinion, what does having high EQ as a leader mean in the workplace today? Effective leaders use Emotional Intelligence in their leadership to achieve buy in, trust and commitment. Emotional Intelligence, or EI, describes an ability or capacity to perceive, assess, and manage the emotions of oneself, and of others. If
Emotional Intelligence (EQ) is the ability to perceive emotions in ourselves and others. It is the ability to use appropriate emotions to create the best outcomes and to understand how emotional reactions create different outcomes. Having higher EQ helps one accept challenges and adapt to new situations quickly. Upon learning and practicing Emotional Intelligence,
“We cannot always control our thoughts, but we can control our words, and repetition impresses the subconscious, and we are then master of the situation.” — Jane Fonda, TV actress Managing your emotions consists of acknowledging the interplay between our thoughts, emotions, and behavior. Thoughts are almost always going through our minds. Sometimes we