Today’s Manager Magazine (Feb – Mar 2012 Issue)
By Dr Granville Ed D’Souza
The common understanding of Emotional Intelligence usually revolves around interpersonal competence, saying the right words and being charismatic. The roots of being able to do this lie in dealing with the inner game, i.e. understanding the essence of what emotions mean, how they make us tick and think and how they drive behaviour.
» Full article (PDF, 999kb).