Marion Nicole Teo is the the Group COO at EQ Asia and the Director at Peak Performers Training & Consultancy. She is an EQ Certified Master Trainer, Practitioner and Coach, a Certified Enneagram Spectrum Facilitator and an International Enneagram Association professional member. Marion has attained the full Advanced Certification in Training & Assessment (ACTA) and is also a well-known Image Building and Customer Service Consultant.
Marion has over 30 years experience working in diverse industries, including financial institutes, government agencies, universities and retailers. Her domain expertise is in image enhancement, etiquette and protocol, personal effectiveness, service quality and standards implementation.
In 1998, she developed the proprietory “Achieving A Leading Image” training series, which she personally delivers. The training has a local brand of theory to infuse the Singapore culture, business situations and attitudes. It also focuses on handling people from different countries and cultures.
She has trained people from diverse industries. These include clients like CIMB Bank Berhad, UOB Limited DBS Bank, Great Eastern Life Assurance Co Ltd, Ministry of Foreign Affairs, RSM Chio Lim Stone Forest, National University of Singapore, Housing Development Board, Supreme Court, Ministry of Community, Youth and Sports, Prudential Assurance Singapore (Pte) Ltd, Health Sciences Authority, DSO Laboratories, Hansgrohe Pte Ltd, Exploit Technologies Pte Ltd, McDonald’s Restaurants Pte Ltd, National Library of Singapore, Singapore Immigration, Singapore Airlines, Singapore Prisons Officers, Singapore Retailers Association, Singapore Tourism Board, Tourism Management Institute of Singapore and others. She also trains students from the National University of Singapore, Singapore Management University, Nanyang Technological University and Singapore University of Technology and Design. Marion has also provided follow up services in the areas of developing and implementing standards for some clients.
Previously from the Service Quality (SQ) Centre, Marion headed the customer services department. She was instrumental in the end-to-end design and delivery of a highly successful seminar titled “Managing a Winning Image for Service”. In addition, she was tasked with the overall improvement of the centre’s grooming curriculum and worked on several consulting projects.
She has coached executives and leaders to put their best foot forward, to lead by example by practicing EQ and make better decisions on a day to day basis. Through her training and coaching, Marion aims to create more self-awareness in her participants, develop their resilience and confidence, and give them a decisive edge in their personal development to achieve personal success and happiness.
Marion holds an Honours degree in Biochemistry from the National University of Singapore. She was Miss Singapore Universe in 1987 and represented the nation in the Miss Universe pageant where she did Singapore proud as one of the semi-finalists. Marion has authored a self-help book entitled “Happy Once Again: Beauty from Inside Out”.
Happy Once Again: Beauty From The Inside Out
By Marion Nicole Teo
“It was not just about looking good, but to get deeper into myself; drop the masks, become vulnerable and exposed, and allow the wounds from the past to be healed. This is my story towards finding inner peace and happiness.”
» Read more
» Video about why Marion wrote her book
More on Marion Nicole Teo
Marion Nicole Teo’s Website.
The 5 Show on Toggle
Watch Marion on The 5 Show.
Slammed For Doing Well
Featured in The New Paper, 10 December 2013.
Solid Gold Sundays: Mirror Mirror On The Wall
by Daniel Boey.
Beauty Queen’s Struggle With Hair Loss, Depression
Marion Nicole Teo writes book to tell how she battled health woes and insecurity.
By Bryna Singh.
Featured in Lifestyle, The Straits Times, 6 December 2014.
Video Excerpts By Marion Nicole Teo
Learn to identify your emotions and understand their importance.
How do you respond when there are unpleasant triggers?
Are we causing ourselves undue stress by thinking of the worse that can happen?
Purpose In Life
Start with a meaningful goal to help motivate you.